All the resources you need, in one place.
From maintenance and payment policies to rental qualifications and FAQs, this hub is your go-to guide for understanding your lease and getting help when you need it. We’re here to make renting simple, transparent, and worry-free.
If you still have questions, do not hesitate to contact us.
We respond to maintenance requests within 2 business days. If you haven’t heard back within 3 days, please contact our office to follow up.
A: After 60 days of occupancy, tenants are responsible for minor repairs under $150. Examples include:
To help us respond quickly, please provide:
A $75 no-show fee will be charged and must be paid before a technician can return..
You may be billed if:
Emergencies include:
📱 Text 901-340-7708 with your name, address, contact number, and a description of the issue.
Use our secure payment portal powered by ZEGO / PayLease. You can pay via credit card or ACH (electronic check). Visit the payment page to set up your account.
Online payments take 3 business days to process. To avoid late fees, submit your payment around the 1st of the month.
Rent is due on the 1st and considered late after 9:00 AM on the 6th.
Yes. You can drop off payments at our office between 10 AM – 4 PM, Monday–Friday. Keep your check stubs or money order receipts as proof.